Salon Owner Defends Work After Michigan Woman Says She Received Botched Microblading

Written by Kecia Gayle January 18, 2020
Photo Credit: Shannon Bozell/ WJLA

Salon Owner Defends Work After Michigan Woman Says She Received Botched Microblading

#Socialites, check this out! So a Michigan woman named Shannon Bozell paid $350 for an eyebrow tattooing method called microblading back in October of 2019. The service was provided by Anne Hicks, a salon owner who’s also a microblading artist, who performed the service at Merle Norman in Kalamazoo, Michigan.

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Bozell explained that she wanted to get her eyebrows microbladed because she had little to no eyebrows after over-plucking them when she was younger. Following her session, Bozell said she was unhappy with her eyebrows as soon as Hicks finished the appointment. She said the microblading brows were too boxy, too dark and ill-suited to her face. Since the appointment, Bozell said she’s cut bangs and dyed her hair to conceal her eyebrows.

“I went from having zero eyebrows to having these monster eyebrows, and it’s hard to swallow,” she said. “They’re big caterpillar eyebrows that don’t fit my face,” WJLA quotes.

Bozell contacted Hicks with her dissatisfaction following the initial appointment. From there, Hicks set up another appointment to pull some of the colors from Bozell’s eyebrows in an attempt to make them lighter to create more of an arch. Bozell admitted that the process was an improvement from what she started off with. However, she said,

“I felt better when I left. I took a few pictures, and they were lighter,” she said. “I did not realize in 24 to 48 hours, I was going to have two very large blisters.”

Despite that, Hicks, who had received pics of Bozell’s blisters says she was not aware that the marks in the photos were actually blisters and couldn’t verify whether Bozell had properly cared for her brows following both appointments.

“I stand by the work that I did when she left, and I stand behind the fact that I told her in detail what the process could be and what the process was,” said Hicks. “She looked like she would have had a normal recovery. She also looked like she had pigment pulled, so that’s two different types of what I see as normal recovery on the brows, and what I see as pigment being pulled,” she said.

Bozell eventually had to look for another artist in the area to start the removal process, which cost about $150 a session, WJLA reports.

As for Hicks, she worried about her business following Bozell’s public post about her horrible experience.

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