The family of an Utah woman says a wedding venue is refusing to refund their money after the groom committed suicide two weeks prior to the wedding.
RELATED STORIES: Britney Spears’ Ex-Husband Jason Alexander Has Been Released From Jail, Months After Attempting To Crash Her Wedding
Virginia Cervantes’ daughter, Daisy, was engaged to a man named Kevin in March 2021, and their wedding was scheduled for this month. Sadly, Kevin died two weeks before the marriage and the family was devastated by the news. Cervantes said they were refunded for the wedding dress and other items, but the wedding venue, Woodhaven Pointe, refuses to issue a refund.
“Everyone reimbursed us except for the venue. They have a policy in the contract about no refunds unless it’s in 90 days,” she explained. However, the venue’s attorney said they are looking for other options to resolve the contract.
“This is so fresh to all of us. I just don’t understand people that are not willing to have a little bit of compassion in times like this because these weren’t foreseen circumstances. I don’t know anyone that would want to be married, that would want to go to a place where they were supposed to be married to celebrate their loved one’s passing,” said Daisy’s sister, Aileen Ramirez.
“I don’t understand that in my head. It doesn’t make sense.”
RELATED STORIES: Woman Quits Her Job After One Out Of 70 Coworkers Attend Her Wedding
The wedding venue also faced backlash on social media after the family made the situation public.
“From what I’ve read, they’re not vulgar. They’re not, like, swearing. There’s not a lot of, you know, aggressiveness. But it’s a little bit like, ‘You guys are very inhumane. You’re not compassionate.'”
In another statement to KRCGTV, Woodhaven Pointe said they offered the family an option to hold a celebration of life for Kevin instead of a refund.
Woodhaven recognizes how painful this tragedy must be for Ms. Ramirez, the family and all involved. Woodhaven did not want to rush Ms. Ramirez into any decisions regarding her contract with Woodhaven and wanted to give her time and space to grieve.
“Consequently, after a family representative of Ms. Ramirez notified Woodhaven of Mr. Prieto’s passing, Woodhaven offered its facility for a celebration of life or a funeral if the family desired. It also offered the family the right to use the facility at a future date. It expressed that it was willing to explore other ways to resolve Ms. Ramirez’s signed contract and that no final decisions had been made regarding Ms. Ramirez’s contract when the family began threatening litigation and making other negative comments about Woodhaven on social media. Because litigation has been threatened, Woodhaven cannot offer any further comment at this time but remains willing to work with Ms. Ramirez to resolve this situation.”