Louisiana Woman Says Popeyes Manager Assaulted Her With Hot Chicken After Order Mix-Up

AUSTIN, TEXAS - MAY 08: Popeyes signage is seen near its restaurant on May 08, 2025 in Austin, Texas. Restaurant Brands International fell short of analysts expectations after first-quarter earnings and revenue were reported earlier today. Same-store sales fell at Popeyes, Burger King and Tim Hortons at the close of the first quarter. (Photo by Brandon Bell/Getty Images)

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A woman says she was left burned and traumatized after being assaulted with hot chicken by a Popeyes manager during a dispute over her order.

Shena Decuir told KLFY that she had placed her order through the Popeyes mobile app at a location on Johnston Street in Lafayette. When she realized her order was wrong, she asked the manager for a refund or a correction. But instead of resolving the issue, things took a violent turn.

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How the Incident Happened

Decuir says the confrontation occurred near closing time, when the manager seemed frustrated and agitated. She explained that while asking for a refund, the manager demanded the food back but refused to provide a receipt.

That’s when, according to Decuir, the manager threw hot chicken at her, leaving her with burns on her neck, chest, arms, legs, and feet. Police and EMTs were called to the scene, and Decuir was treated for her injuries. The manager has since been arrested and charged with simple battery, authorities confirmed.


Victim Speaks Out

Decuir, who is disabled from a previous severe incident, says she felt targeted and helpless during the attack.

“I’m glad it happened on camera because it’s him being a manager and knowing they have cameras and you still did that. What would happen if there wouldn’t have been cameras? And I’m helpless. I was by myself. It’s unacceptable,” she told KLFY.

She added that while she is grateful for police action, she is still shaken by the assault.

Deja Monet: Born and raised in the Bronx. I write stories that will make you laugh, cry, or mad.