Fast Food Franchise Faces Backlash Over Employees Who Got Physical With A Customer

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In a bizarre incident at a Popeyes Chicken drive-thru in Atlanta, Georgia, a woman named Denetra Dawson says she was brutally attacked by employees after she tried to correct her wrong order. The altercation, which is said to have occurred in September 2022 at the Popeye’s on Cleveland Avenue, took a violent turn when Dawson refused to move her car from the drive-thru line and demanded to speak with the manager. It was then that the employees launched a vicious assault on her.

The brawl only came to an end when Dawson pulled out her gun. The aftermath of the incident has been severe, with two employees being arrested and charged with battery, while another was charged with obstruction of an officer. As a result, Dawson has decided to take legal action against Popeyes, suing both the individuals responsible and the company that owns the restaurant. She alleges that Popeyes failed to conduct background checks on their employees, leading to this traumatic incident. It is evident that this incident has had a significant impact on Dawson’s physical and emotional well-being, causing her immense distress.

RELATED: Chicago Popeyes Employee Trashes Restaurant After Claiming He Wasn’t Paid For A Month

The details of the attack are pretty disturbing. According to Dawson, one of the employees actually ripped out her hair from her scalp, leaving behind a large bald spot. This level of aggression is absolutely unacceptable and highlights a serious lack of professionalism and empathy on the part of these Popeyes employees. The incident has garnered widespread attention and condemnation, as people express their shock and outrage over such violence taking place at a fast-food restaurant.

The fact that one of the employees involved in the assault has a criminal history with assault convictions raises further concerns about Popeyes’ hiring practices. It is crucial for companies to conduct thorough background checks on their employees, especially when they are in customer-facing roles. This incident serves as a reminder of the importance of ensuring that individuals with violent tendencies are not placed in positions where they can harm others.

RELATED: Popeyes Shuts Down A Store After Teen Employees Were Asked To Skip School

The lawsuit filed by Denetra Dawson against Popeyes brings to light the issue of accountability. Companies have a responsibility to create a safe and secure environment for their customers, and when incidents like this occur, they need to take swift and appropriate action. It is hoped that the lawsuit will not only provide justice for Dawson but also serve as a wake-up call to other businesses regarding the importance of employee screening and training.

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