Walmart Will No Longer Enforce Mask Policies For Fear Of Staff Being Attacked By Angry Customers
Earlier this month, Walmart announced that as of July 20, face coverings would be mandatory for all but those whose medical conditions prevent it. The move was an attempt to help stop the spread of COVID-19.
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While it seemed like the best decision as many other major retailers have implemented those rules, it looks like Walmart is now reversing its decision. According to Business Insider, the retail giant won’t enforce its rules on wearing masks because it fears staff could be attacked by shoppers angry at being challenged.
“We know there may be situations that may not make it possible for everyone to wear a face covering,” the Walmart spokeswoman Delia Garcia told Business Insider in a statement. In those situations, she said, “we will allow them to shop in our stores and clubs.” She added, “Our goal is to keep associates from a physical confrontation situation, and our ambassadors will be trained on those exceptions to help reduce friction for the shopper,” she added.
The news site notes that a training video was seen by CNN, however, tells employees tasked with reminding customers about-face coverings to let people who refuse to wear a mask to “continue to shop.”
Although this may come as a shock to some, other stores like Home Depot, Lowe’s, CVS, and Walgreens have also said they will now serve customers without masks, according to CNN.
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