An Ohio woman was fired from her job after she reportedly breached their ‘smile policy’ by having missing bottom teeth due to a domestic violence situation.
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Rose Marie Counts had been working at Sheetz in Circleville for a month when she requested a meeting with her supervisors for violating company policy. Sheetz’s policy prohibits employees from having ‘obvious missing, broken, or discolored teeth,’ and Counts was told she would be fired unless her smile was fixed. She expressed her feelings about the situation after her ex-husband headbutted her in the mouth and knocked out her front teeth.
‘I was asked to come to the office at work. I was nervous having only been with the company for about a month. When I walked in the office the manager had the company policy pulled up to were it talks about employees appearances. I was informed that policy states all Sheetz employees must have and remain with a perfect beautiful warm welcoming smile. If you are an employee with this company and you break a tooth you have 90 days to have it fixed,’ Counts wrote in a Facebook post.
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When she was fired from the company, her conversation was secretly recorded and posted on social media. The manager requests that Counts write a detailed letter outlining when she will be able to complete her dental work, and she explains that her front teeth have already been completed, but she has an appointment to fix the bottom teeth later this month. Her insurance, however, would not cover the costs of the procedure.
Counts further explained that it would take her up to six months to have the work completely done to which the manager asked her to fix the issue within the 90 day policy.
‘I was hired this way. I feel like I will seek other employment because if my job performance is not enough and it’s based on part of my looks it’s not a company I want to be associated with.nThis company has no idea what i’ve been through. I lost my front teeth because my ex-husband head butted me because I forgot to turn the hall light out. So it’s not like I was a drug user and things happened that way. It was legit,’
Counts added that she’ll most likely pursure a career in healthcare as she believes she wasn’t meant to work for the convience store chain.
‘Even though I am good at my job I can no longer be a frontline employee with the company because of my smile. The company defines my smile as unbeautiful because I still have work that needs to be done on them. So I went to work today and I left work today crying.’
Due to the incident, Counts said she will no longer spend her money at Sheetz and her situation is currently investigation by internal affairs.