McDonald’s Under FTC Investigation Due To Broken Ice Cream Machines

Finally we might be getting some justice. #Socialites how many times have you had your mindset on ice-cream and was told “our machine is down”?

For years McDonald’s McFlurry machines have been joked about and  a source of frustration for customers. Its sad to say but often it seems the machines are broken more then actually being functional. Now that it has customers in an uproar the Federal Trade Commission is looking into this.

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According to TMZ, the FTC will be investigating why the machines continue to go down. There’s even a website called McBroken, which shares ice cream machine outages nationwide.

Wall Street Journal has stated McDonald’s ice cream machines are very complicated to work and is extremely difficult to clean, which can cause it to break down often. The machines also have to have a nightly auto heated cleaning cycle to get rid of bacteria, which can last up to four hours.

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The Journal also says that when the cleaning cycle doesn’t work, the machines become no good until a repairperson can come and fix them. According to Vice, the company that makes the machines has a structure when it comes to repairing  them.  Rival companies have learned from the many complaints how to invest in more easier, functional machines so they don’t run into this issue often as well.

As of right now the FTC has sent letter to franchises earlier this month wanting to know the companies process how the fast food company handles suppliers and equipment, including the McFlurry machines.