In a peculiar turn of events, a customer has recently filed a negligence lawsuit against Dunkin’ after suffering injuries caused by an “exploding” toilet at one of its Florida locations.
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Paul Kerouac, the plaintiff, claims to have endured severe and long-term injuries, both physically and emotionally. According to his lawsuit, the incident occurred on January 2022 at a Dunkin’ location in Winter Park, Florida. After entering the men’s room, he was met with an alleged explosion from a toilet, resulting in a shower of human waste, urine, and debris. The force of the explosion left him injured and filthy, prompting him to seek immediate assistance from the store’s staff and manager as reported by ABC News.
Kerouac’s lawsuit alleges that Dunkin’ was negligent in maintaining the restroom facilities, leading to this unfortunate and unhygienic incident. The claim suggests that the company had prior knowledge of issues with the toilet, as alluded to by an employee who acknowledged the existence of a “problem” without elaborating further. He is seeking $100,000 in damages that have contributed to his physical and mental health.
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Dunkin’ has not released an official statement regarding the lawsuit or the incident itself. The company is expected to conduct an internal investigation to determine the veracity of the claims made by Kerouac. Depending on the outcome, Dunkin’ may take appropriate measures to address any shortcomings in their maintenance procedures and ensure the safety of their customers. The lawsuit seeks compensation for the plaintiff’s medical expenses, pain and suffering, and potential long-term consequences resulting from the incident.
However, the outlet noted that Keroauc’s lawyer didn’t further disclose the nature of his injuries.