In a shocking incident that has sparked outrage on social media, a DoorDash delivery driver was recently fired after berating a customer over a $5 tip on a $20 pizza order. The incident was captured on the customer’s doorbell camera and quickly went viral on TikTok, drawing widespread condemnation.
The customer, Lacey Purciful, a military veteran recovering from injuries, defended her tipping habits by showing a receipt with a generous tip for another delivery made the same day. Viewers expressed disbelief at the driver’s behavior and criticized his lack of basic math skills. DoorDash swiftly apologized for the incident, removed the driver from their platform, and offered compensation to Purciful.
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The video shows the delivery driver, identified only as “Dasher Corey,” dropping off Purciful’s family dinner and then launching into a profanity-laden tirade when he discovers the $5 tip. He sarcastically remarks, “Nice house for a $5 tip,” implying that Purciful should have tipped more given her seemingly affluent home. The incident has ignited a discussion about the entitlement of food service employees and the expectations placed on customers when it comes to tipping.
DoorDash released a statement condemning the driver’s behavior, emphasizing that while it is acceptable to ask for a tip, abusing or harassing someone is never justified. The company emphasized its commitment to providing a positive experience for both customers and delivery drivers and expressed regret for the incident.
Purciful, who has been relying on DoorDash to feed her family while she recovers from her injuries, has been hailed as a generous tipper by many viewers. In fact, she posted a receipt showing a nearly 60% tip on a different delivery made earlier that day. This further highlights the driver’s unjustified outburst and reveals Purciful’s willingness to reward good service.
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The incident has also raised questions about the culture surrounding tipping in the food service industry. While tipping is common practice in the United States, there is ongoing debate about the fairness and necessity of this system. Some argue that it places an undue burden on customers and allows employers to pay low wages, while others believe it is a way to reward good service and incentivize quality work.